Nicoletta A. Bleiel


Technical communicators strive to make users more successful. I am honored to serve STC, whose goal is to make technical communicators successful in a wide variety of ways, including advocacy, education, certification, and recognition; and by providing leadership opportunities.

Nicky is an STC Senior Member with 17 years of experience in technical communication; writing and developing information for software products in the documentation, media, industrial automation, simulation, and pharmaceutical industries. A popular conference speaker, she has presented talks at the STC Summit, WritersUA, tcworld, CIDM, and LavaCon on many topics, including embedded help, tools and technologies, user assistance design, single sourcing, wikis, social media, agile, and convergence technical communication. She has been published in STC's Intercom, Tieline, the STC conference’s Proceedings, tcworld magazine, TechCom Manager Newsletter, and the WritersUA and the Content Wrangler websites.

As the lead information developer for Doc-To-Help at ComponentOne, Nicky focuses on providing information that improves the user experience but is still efficient to produce. She also develops and delivers training, creates videos, blogs, participates in forums, delivers webinars, and is the host of a podcast series.

In addition to her strategic STC Board duties, Nicky is the Board Chair for Recognitions, where she oversees the guidelines and processes for the Society’s extensive recognitions program, which includes Associate Fellow, Fellow, the Distinguished Community Service Awards, Community Achievement Awards, Community Pacesetter, the Jay R. Gould Award for Excellence in Teaching, the Ken Rainey Award for Excellence in Research, and the Frank R. Smith Award for Outstanding Journal Article. She also serves on the Audit committee.

Bleiel is a past president of the Pittsburgh Chapter of STC and has won multiple STC competition awards. She has served as an STC International Student Technical Communication Competition judge, an STC Pittsburgh Technical Publications judge, and as a reviewer for the STC Summit and Technical Communication.

She earned a BA in journalism from the Pennsylvania State University, where she was a member of Kappa Tau Alpha honors society and the University Scholars Program.

Nicky is a member of the Pittsburgh Chapter, as well as the Instructional Design and Learning, Single Sourcing, and Usability and User Experience SIGs. Her website is and she is @nickybleiel on Twitter.


  • Address: ComponentOne, 201 South Highland Ave.
  • City: Pittsburgh
  • State/Zip: PA 15206
  • E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Telephone: +1 (412) 681-4343 x260