Membership Services Manager
Membership is the heartbeat of any association. It is my role to provide assistance to the membership department so that we as a team are able to give excellent service and communicate to our members the significance and value of STC membership. Our membership department supports the mission of STC to advance the theory and practice of technical communication, a mission that benefits consumers worldwide.
Before Cheryl Miller came to STC, she worked at the Manufacturers Alliance Productivity and Innovation (MAPI) as an administrative assistant. In her capacity at MAPI, Cheryl assisted in the management of several councils of manufacturing executives. She was responsible for maintaining accurate membership records, assisting with conference registrations, and ensuring member invoices were prepared and sent out to new and renewing members. Overall, she was responsible for managing materials for over 200 members and for organizing eight executive conferences per year.
Cheryl is a graduate of Strayer University with an AAS in business administration. In her free time she enjoys time with family and spoiling her beautiful grandchildren.