Staff Directory

The Society’s staff represents the core operational team responsible for developing, planning, and managing the entire portfolio of products and services offered by STC.

Chris Lyons

Chief Executive Officer

Technical communication is an art and science that billions benefit from daily. Every time information is accessed on a device as expected and every time an explanation or instruction is clearly understood, someone is enjoying the efforts of a skilled technical communicator. It’s ironic that the higher the quality of the product, the less the user recognizes that it is right there in their hands and mind.

Stacey O'Donnell

Director of Member and Corporate Engagement

To guarantee STC longevity, we must continually review member needs. We must provide value to new members as well as more experienced members. STC will develop valuable new products and services for its membership, which will not only enhance the membership experience from year to year, but also support STC members in all phases of their careers. Through this, STC members can continually look to the Society as a stronghold for the advancement of their professional careers today and in the future.

Liz Pohland

Director of Communications; Intercom Editor

My vision for Intercom and all STC publications is that they are cutting-edge and address a wide readership, providing both a venue for essential research and practical examples/applications of technical communication in a space fostering open knowledge sharing and conversation. With one foot in industry and one in the academy, I hope to lead STC in providing clear communication within its publications and also in balancing the relationship between research and practice.

Lloyd Tucker

Director of Meetings and Education

Education is the most valuable product an organization can offer its members or employees. While STC currently offers tremendous educational opportunities, I envision the time when STC has an education and training program that is without peer in either the nonprofit or private technical communication world.

Kevin Cuddihy

Media Manager; Intercom Assistant Editor

Writing at its core is meant to inform, to educate, or to entertain. The best writing, I believe, does all three. My goal is to assist in making sure the STC publications fulfill that promise (with as few distracting mistakes as humanly possible). Be it Intercom, Technical Communication, STC's Notebook blog, or any of the emails or other communication from STC, I want it to be the most interesting and free of errors it can be.

Kobla Fiagbedzi

Web & Systems Administrator

Over the last 10 years I have worked on many websites, plus marketing and database design projects in wide array of industries. The projects covered the areas of print, Web, and multimedia communications. It has given me a humbling appreciation of all that goes into the development of brand identity within an organization. My fervent desire is to help STC develop its Web properties to reach a high global standard in terms of design and usage. I am always open to new ideas and directions in Web development.

Elaine Gilliam

Meeting Manager/Communities Relations

My role as meetings manager will be to create the best possible environment for the members of STC and other technical communication professionals to learn from the experts, have the opportunity to improve their skills and to spend time exchanging ideas with each other. STC is the leading professional organization for the industry and the best source for information. I look forward to assisting in making the conferences the definitive meeting place.

Megan McBroom

Membership Services Manager

Working in membership is about supporting the needs of our members. My goal for the membership department is to ensure that we are providing excellent service and helping people take advantage of the full range of benefits STC can provide. Our members deserve to have the best support possible to help promote and advance their careers and I will do everything I can to ensure that we are taking care of those needs.

Cheryl Miller

Membership Services Coordinator

Membership is the heartbeat of any association. It is my role to provide assistance to the membership department so that we as a team are able to give excellent service and communicate to our members the significance and value of STC membership. Our membership department supports the mission of STC to advance the theory and practice of technical communication, a mission that benefits consumers worldwide.