"[Course] was well done. Good information, and Mr. Aschwanden was an engaging speaker."
"Very knowledgeable and dynamic speaker."
"I enjoyed the demonstrations and the content – makes me want to import DITA topics into FrameMaker."
"Bernard took some of the mystery out of DITA by not spending a lot of time explaining the history and definitions, but instead showing how it is used in practice."
"What I learned in your course will definitely impact my ability to meet expectations in my new role at work."
"I learned a lot and came away with so many new ideas that I’m still in the process of trying to think through them all. Thanks so much for a great experience!”
"As a very new TC, it gave me confidence that this IS something I can do. Since I am a team of one, with no one to teach me, this [course] was a great guide to the basics and gave me the tools to do my job."
"Leah is the Queen of Analogies and Anecdotes. Her communication skills are incomparable. I was never bored throughout the entire [course]."
"I am so glad I came to Leah's [course]. I learned not only information that will help my company, but also things that will help me be a better technical communicator.
"I now feel much more prepared to meet the challenge of being a tech writer."
"Probably the most immediately relevant and accessible, in terms of information, sessions I've attended in years."
"This [course] provided the in-depth focus that I was looking for. Saul Carliner is an informative and effective instructor who is generous in the material he shares."
STC offers multiple online courses where participants can earn a certificate. The courses are divided into 90-minute sessions and presented live online over several weeks. Participants must log in for all sessions to earn the certificate.
STC certificate program let you explore a subject in-depth over the course of several weeks. In addition to the practical work skills that you will develop, participating in a certificate program provides you with a unique live opportunity to learn directly from an instructor and to also exchange ideas and tools virtually with the other participants in the program.
Teaching the courses will be some of STC´s finest and best known instructors.
Cancellation requests must be received not later than 24 hours prior to the Web seminar for a full refund.

Leah Guren
16 August–27 September
10:00 AM–11:30 AM (GMT+3)
Presented by Leah Guren
NEW! STC is offering our popular TechComm 101 certificate course at a special time specifically for our Asia/Pacific members!
Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool—you need to master the analysis process. This is a thinking person's dream career!
TechComm 101 is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well as giving you the skills you need to continue to learn and grow.
Each element of theory is presented with hands-on exercises, real-world examples, and plenty of discussion. The course is sure to leave you feeling enthusiastic and well-prepared to get started in the field.

Saul Carliner
14 October–18 November
10:30 AM–Noon EDT (GMT-4)
Presented by Saul Carliner
Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding a job, effectively evaluating performance, developing and communicating a strategic vision for your group, making a business case for proposed projects, and selling the services of your group. Technical Communication Manager helps you develop these skills.
This certificate program develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”), and action planning segments, which give you a chance to consider how you’ll apply what you learned back on the job.

Leah Guren
9 November–21 December
10:30 AM–Noon EDT (GMT-4)
Presented by Leah Guren
Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool—you need to master the analysis process. This is a thinking person's dream career!
TechComm 101 is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well as giving you the skills you need to continue to learn and grow.
Each element of theory is presented with hands-on exercises, real-world examples, and plenty of discussion. The course is sure to leave you feeling enthusiastic and well-prepared to get started in the field.

Phylise Banner
30 November–9 December
10:30 AM–12:30 EST (GMT-5)
Presented by Phylise Banner
Effective e-learning is dependent on the design and facilitation of the learning experience. Learning theories and instructional design best practices must be understood and applied in order to develop an approach to creating environments that leverage multiple instructional strategies.
Each course is offered separately and includes five to eight sessions. To obtain the certificate, participants must log in for each of the sessions. A discount is available for additional attendees from the same company. For these special prices please contact Lloyd Tucker.
The online web conferencing system that will be used is Genesys. This is the same system used with all STC live web seminars. It is not necessary for participants to download the software. Click on the link to view the system requirements. Login details will be sent via email 2-3 days before the scheduled session.
The course management system, Moodle, will be used for participants to access assignments and session materials.