Online Certificate Courses

STC offers multiple online courses where participants can earn a certificate of successful completion. These courses let you explore a subject in depth over the course of several weeks. In addition to the practical work skills that you will develop, participating in a certificate program provides you with a unique, live opportunity to learn directly from an instructor and to also exchange ideas and tools virtually with the other participants in the program. 

The list of courses you see below is not a complete list! It only includes what registration is open for right now or coming soon. Click here to see a complete list of all courses STC currently offers.

STC Online Courses provide six (6) CEUs toward CPTC currency. CEUs apply only to those who are certified and cannot be counted retroactively.


  • Participants must log on for the live sessions and complete required assignments to earn the certificate. Currently, our courses are not "go at your own pace." You should plan to attend and participate in the majority of the live sessions at the designated times. If you are at all unclear about a course’s requirements, email us and we will get you in touch with the instructor so there is no confusion! We want you to completely understand course expectations so there are no surprises.
  • To participate in an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities. In addition, some courses require the use of Moodle, STC's course management site. If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

For questions about registration and payment, please contact Deborah Repasy. For general inquiries or if you are interested in presenting an online course with STC, please contact Molly Jin

Note: Online registration closes two business days before the first class in each course. Cost is transferable to another online course but is not refundable.

Owning your Content: Using the Power of FrameMaker to get back to Writing

Matt R. Sullivan, Founder of Tech Comm Tools

In Session

Learn FrameMaker from the guy that wrote the book! Matt Sullivan has taught well over one thousand students how to make the most of Adobe FrameMaker, including Adobe’s own technical support staff. He works with organizations large and small to maximize their ROI on documentation by driving down the hours required to create and manage content.

Join us for an informative session to find out how you can reduce the time you spend creating content by 30% or more. 

Front-End Development and Coding:Produce Professional Websites with Tools like HTML5, CSS3, and Responsive Design

Paul Miller, FS Web Developer

11 August-22 September 2016
10:30 AM-Noon EDT (GMT-4) 

Whether you’re already a developer or looking to become one, this course on Front End Development will bring you up to speed!  Learn about HTML5, CSS3, responsive design, JavaScript, jQuery, API’s, AJAX, and much more; everything you’ll need to be a front end developer in this seven week course. With a mixture of pre-recorded sessions, class exercises and Q/A sessions held once per week, you’ll have the material on hand to learn on your own time and spend our time together asking questions to better understand the curriculum.


Technical Editing Foundations

Presented by Li-At Rathbun, Technical Editor, Yardi Systems

16 August-20 September 2016
10:00-11:00 AM EDT (GMT-4) 

Behind every great technical writer is a great technical editor... or at least there would be in an ideal world. And, even more importantly, there'd be a technical editor behind every non-writer who produces documentation.

We are tech support for the writers—whoever they may be. And we are the users’ final advocates before they encounter the documentation.

But how do we decide what support to give? What do we base our decisions on? How do we convey it to the writers, and how do we convey it in a way that doesn't make them cringe?

Join this six week course to learn the answers!

TechComm 201

Leah Guren, Owner/Operator, Cow TC

31 August-5 October 2016
11:00 AM-12:30 PM EDT (GMT-4)

This is a more advanced course that moves beyond the basic theory in TechComm 101. The focus is on soft skills, such as estimating and managing technical communication projects and working with SMEs; and technical skills, such as advanced editing, professional tool concepts, and Help Authoring concepts.

Prior successful completion of TechComm 101 is a prerequisite for this course. If you have not successfully completed TechComm 101, you can still register but you must have existing knowledge of everything covered in that class.

Instructional Design for Technical Communicators

Saul Carliner, PhD, CTDP, Associate Professor of Educational Technology, Concordia University (Montreal) and Author, "Training Design Basics"

8–29 September 2016
12:00–1:30 PM EDT (GMT-4)

Charged with developing a tutorial or similar instructional program? Or have you developed tutorials but are looking to do so more effectively?

This 4-session, live virtual certificate course provides you with the skills needed to successfully produce effective learning programs, including following the ADDIE approach, writing instructional objectives, developing criterion-referenced quizzes and tests, describing the dominant Kirkpatrick model of evaluation, choosing an instructional strategy then applying it, and creating engaging, supportive instructional programs.

Advanced Project Management and the Technical Communicator

Liz Herman, PhD, Director, Health and Analytics Business Unit, Battelle

27 September-1 November                                                              2016
10:30-11:30 AM EDT (GMT-4)

Expand your role as a technical communicator and take a more active path toward project management with this certificate course. Learn how to quickly identify influential project stakeholders, implement a decision making methodology, and manage your project’s cost, schedule, and scope. Knowledge management and proposal management frameworks will enhance your technical communication skills, which are essential for project success.

TechComm 101

Leah Guren, Owner/Operator, Cow TC

29 September-17 November 2016
11:00 AM-12:30 PM EST (GMT-5)

Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help Authoring Tool—you need to master the analysis process. This is a thinking person's dream career!

TechComm 101 is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well as giving you the skills you need to continue to learn and grow.

Each element of theory is presented with hands-on exercises, real-world examples, and plenty of discussion. The course is sure to leave you feeling enthusiastic and well-prepared to get started in the field.

Technical Communication Manager

Presented by Saul Carliner

6 October–10 November 2016
12:00–1:30 PM EST (GMT-5)

Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding jobs, effectively evaluating performance, establishing a vision for your group, making a business case for proposed projects, and selling the services of your group.

This certificate program develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”) and action planning segments, which give you a chance to consider how you’ll apply what you learned back on the job.

Writing for Localization: Hands-on Workshop and Best Practices

Presented by Lisa Pietrangeli, Managing Partner, 36Software

12 October-16 November 2016
                                                    11:00 AM-12:30 PM EST (GMT-5)

Decisions made during content development impact the quality and consistency of the translated versions of the content. In this online course, you will learn the difference between Translation, Localization, and Internationalization; learn best practices with writing methods and content management; and learn about the tools of the translation industry. Through best practices, tools, and building a dynamic knowledge base, participants will learn how to make their companies’ localization process more efficient and achieve consistently higher quality translations.

DITA from Legacy to the Future

Bernard Aschwanden, President, Publishing Smarter

1 November-13 December 2016
2:30-3:30 PM EST (GMT-5)

This course is developed for people who need to learn about Darwin Information Typing Architecture (DITA) and want the basics of the software tools that work with it. Get comfortable with the concepts and rules of DITA. Explore the standard and how it is used to plan and create maps and topics. Acquire hands-on experience to guide your understanding of the tools that work with DITA from planning and prototyping, through to publishing and managing content.