STC's recorded webinars are recordings of all STC live webinars. A recording of each webinar is posted 30 days after the original presentation date. They are available for download for $39 for all STC members and $79 for nonmembers. Included below are description, presenter, and original presentation date. The listing below is in reverse chronological order, by presentation date, so the newest recordings are at the top.

To access your purchased recording:

Once your payment is processed, go to the Member Home page on From there, click on My Account History, and you will be able to access the link to the recording under the My Downloadables header. That product eventually expires, so we recommend bookmarking the Adobe Connect link itself (which never expires) or saving it somewhere.

For questions about webinar recordings, please contact Deborah Repasy.

Note: All information provided in the descriptions is accurate as of the date of the original webinar. Recordings are not refundable.

Shaping Decisions: Writing and Designing Technical Decision Support

Aimee Roundtree, PhD, Associate Professor, Technical Communication Program and Usability Research Lab, Texas State University, originally presented 8 June 2016

How you write content and design formatting for decision support can help—or hinder— the decision making process of the public and the pros. Learn best practices from health care for creating decision aids that help people navigate moments of uncertainty and complexity when making technical, scientific or medical choices. Consider different conceptual models for decision-making that can enrich your own design decisions.


Introduction to Illustrator

Kathleen Kralowec, Freelance Digital Media Specialist, Locust Moon Press, originally presented 1 June 2016

Adobe Illustrator is one of the most popular professional vector-editing software programs around. What is a vector? Vectors are the key to smooth, clean graphics, necessary for designing logos and designs for industrial uses such as laser cutting, etching and screen printing. In this webinar, you will learn what a vector is and how to use them within Illustrator to create logos, icons and more.


Building a Culture of Feedback in Your Organization: A Key Leadership Goal for Technical Communicators

Bill Hart-Davidson, Associate Professor & Associate Dean for Graduate Education, MSU, Co-Founder, Drawbridge Inc. Co-Inventor, Eli Review, originally presented 11 May 2016

Helping your team to give and to use feedback is key to improving the overall quality and productivity of your content stream. For technical communicators, helping others write and revise well is often the pathway to leadership. But building a feedback-rich culture is not easy. In this webinar, I share an evidence-based workshop curriculum you can use to improve your review processes and help your fellow writers – from subject matter experts to members of your social media team – become better at giving and using high-quality feedback.


Why Use Markup Languages for Software Documentation?

Lois Patterson, Technical Publications Manager, FINCAD, originally presented 4 May 2016

“Treat docs as code” is a common slogan for many documentation teams today. We need to create documentation on the fly and some of our content is often auto-generated. By writing our documents in markup languages such as Markdown, we can work speedily and readily integrate with software development teams. Let’s look at how markup languages such as Markdown, restructuredText, and AsciiDoc can help you produce more documentation more quickly, and provide an improved user experience as well.


A Script Theory Approach to Usability and Design

Kirk St.Amant, East Carolina University, University of Limerick, originally presented 20 April 2016

Understanding user expectations is no easy task. It requires technical communicators to identify a range of factors that can affect use – and related design practices – in different settings. But where to begin? What to focus on? This session examines how an application of script theory, from cognitive psychology, can help answer such questions. In doing so, the session introduces attendees to approaches that can improve design for and enhance usability in a range of contexts – both local and international.


Give it Your Best Shot: Video Training Fundamentals

Stuart Bender, Learning Technologies Specialist, CCC Information Services, Inc., originally presented 13 April 2016

If you’re a manager, trainer or educator who wants to stay relevant and maintain your creative edge, a fundamental knowledge of video production is an essential part of your toolbox.

This session presents basic production techniques through a case study that covers the process of designing video training from concept to delivery. If learning how you can deliver inexpensive and effective multi-device video training is your goal, this session is for you.


Creating Content that Supports Decision Making

Michael Albers, English Professor, East Carolina University, originally presented 30 March 2016

Your report contained everything important, but yet the readers seemed to misinterpret half of it and then came to a decision that didn't match the one you supported. Sound familiar? The problem probably isn't the the quality of your writing, but that the structure doesn't match the person's decision making strategy. How people use information to make decisions often seems in conflict with how they think they use information to make decisions. This webinar looks at how people make decisions and considers how to write documents that support decision making.


Prepare for Swivel-Seat Communications: Tips and Advice on Integrated Content Development in the Age of Mobile, Lean and CXM

Connie Giordano, Executive Editor/Partner, TechWhirl, originally presented 16 March 2016

As one of the original “swivel seaters,” who’s developed content across support, knowledge management, tech pubs, marketing, business development, user interface design, PR, and training roles for (?) years, Connie Giordano offers a true insider’s view into the content convergence trend and what it means for technical communications professionals. Thriving in the lean, agile work world requires rethinking content strategy before implementing content reuse, and choosing the right tools to get there. Learn how and why to take your first steps to become a team of swivel-seating communications professionals in this engaging webinar.


FREE STC Chapter/ SIG Member-Only Webinar: Communicating through Numbers: A Comprehensive Approach

Bernard Aschwanden, President, Publishing Smarter, originally presented 10 March 2016

This webinar is available only to STC members.

We're great with words. We have to be. We're communicators. However, not everyone comprehends information by reading words. There are people who love numbers. They should; there is a lot of value in numbers. The tricky part can be figuring out the numbers, and then presenting them. Learn how, with clear examples you can apply to your day-to-day tasks.


What we can learn from and within the Open Documentation World: Take a peek into the GNOME Docs!

Radina Matic, Accessibility, University of Barcelona & Shaun McCance, Community Documentation Liaison, Red Hat, originally presented 9 March 2016

What the heck is a Hackfest? And the DocSprint?

I am a TechComm student, what can I learn with open source platforms like GNOME?

Welcome to the real-life way of learning topic based authoring, Git, XML, and how to work in distributed teams with online tools, all while collaborating in making technology free and open to everyone.


Honing Your Workplace Negotiation Skills

Kit Brown-Hoekstra, Principal, Comgenesis & Jack Molisani, President, ProSpring, originally presented 2 March 2016

Negotiations can be challenging for even the most experienced Technical Communicators. In reality though, we negotiate every day in myriad ways, from deciding where to eat or what movie to see to navigating our relationship with our partners. In this webinar, we explore how to focus on collaborative problem-solving in our workplace negotiations.


Best Practices for Docuemnting REST APIs

Tom Johnson, Senior Technical Writer, Experian, originally presented 18 February 2016

Are you working on documentation for a REST API? IN this webinar, you'll learn about the essential sections that REST API documentation should contain. Additionally, you'll learn how to make your documentation interactive using Swagger or RAML.