STC's recorded webinars are recordings of all STC live webinars. A recording of each webinar is posted 30 days after the original presentation date. They are available for download for $39 for all STC members and $79 for nonmembers. Included below are description, presenter, and original presentation date. The listing below is in reverse chronological order, by presentation date, so the newest recordings are at the top.

To access your purchased recording:

Once your payment is processed, go to the Member Home page on From there, click on My Account History, and you will be able to access the link to the recording under the My Downloadables header. That product eventually expires, so we recommend bookmarking the Adobe Connect link itself (which never expires) or saving it somewhere.

For questions about webinar recordings, please contact Deborah Repasy.

Note: All information provided in the descriptions is accurate as of the date of the original webinar. Recordings are not refundable.

Agile Documentation: Five Lessons Technical Communicators should learn from Agile Development

George Lewis, Managing Director, Doc-Department, originally presented 20 January 2016

In this webinar George will share lessons doc-department have learned from working in a variety of agile (and quasi-agile) development environments, and how these can be applied to standard documentation projects to deliver better quality content, faster.

The content creation process is very similar to the software development process. By learning from agile processes, technical communications can dispel old myths and produce an agile documentation processes that delivers quality documentation, consistently and is relevant for the an organization.


Introduction to Photoshop

Kathleen Kralowec, Freelance Digital Media Specialist, Locust Moon Press, originally presented 13 January 2016

Photoshop is one of the most widely-used pieces of software in the history of computing, and has applications in marketing, design, production, development and more. With this introductory class, we will demystify Photoshop and make attendees able to open, save, export and edit documents.


The Other Kind of Funnies: Comics in Technical Communication

Han Yu, PhD, Professor of Technical Communication, Kansas State University, originally presented 16 December 2015

“You want us to do what now for that manual?! A comic?! You must be joking!” Well, this presenter isn’t! It may not be an industry standard (yet) or even an idea much heard about, but it is not an outlandish proposal and certainly not one without successful precedents. Not convinced? Come to this webinar to hear about and look at the rhetorical appeals (as well as limitations) of comics-style technical communication. Already on board with comics? Come to this webinar to help develop this exciting idea and spread the word.


UX 101: Making Great Human Experiences

Carol Smith, Design Team Manager, IBM, originally presented 9 December 2015

Want to improve the usability of your system but you’re not sure how to start? This webinar provides the knowledge and tips you need to get started improving the user’s experience (UX) through interviews, card sorting, and usability testing.


Social Media and Its Implications for Content Strategy

Pam Noreault, Senior Manager, Information Development, ACI Worldwide, originally presented 2 December 2015

Where were we before Facebook, Twitter, and LinkedIn? There’s no getting around it. Social media impacts more than our personal lives. It impacts content strategy. This webinar will dig into social media and its impact to content strategy as well as ideas for a pilot project and measuring and reporting your results.


Got Questions? Get Answers! Conducting Interviews with SMEs

Cheyl Landes, Technical Communication Consultant, Tabby Cat Communications, originally presented 1 December 2015

Gathering information is the most critical task in our jobs as technical communicators, and often the information we need is in the subject matter experts’ heads. To extract that information, you need to interview them. In this webinar, learn practical, effective tips for asking questions and getting answers.


FREE STC Chapter/ SIG Member-Only Webinar: Major Trends Shaping the Future in Technical Communication

Abhishek Jain, Product Manager, Adobe Systems, India, originally presented 8 December 2015

This webinar is available only to STC members.

Is structured authoring still just a hype or has it become mainstream? When should you start considering mobile while creating your content strategy? How about end user engagement with your content? Learn from insights that we have gathered over time to understand the trends and make data-driven decisions.


FREE STC Member-Only Webinar: 2015 STC Salary Database: Utilizing the Information and Key Trends

Michael Becher, Senior Project Director, Industry Insights, Inc., originally presented 3 December 2015

This webinar is available only to STC members.

The 2015 STC Salary Database is now available and this report holds a wealth of knowledge for job-seekers, employees who want to see how their pay compares to other technical writers, and employers reviewing employee compensation levels. While the volume of information in the report may, at first, seem overwhelming, this webinar teaches participants how to best sort through all the numbers.  Participants will learn how to utilize the information in the STC Salary Database to its maximum advantage without needing to be a statistical expert and without requiring a substantial amount of time in analysis.  Additionally, key compensation and employment trends will be discussed along with their relationship to the economy as a whole.


FREE STC Member-Only Webinar: Entice and Engage Your Customers with RoboHelp 2015

Dustin Vaughn, Solutions Consulting Manager, Adobe, originally presented 24 November 2015

This webinar is available only to STC members.

Have you been plagued with the challenge of maintaining separate, but similar versions of online documentation, policies, and procedures, or other mission-critical data? Discover a potent yet intuitive solution for multi-channel authoring via Adobe RoboHelp 2015. An intuitive, customizable user interface can get you up-and-running in minutes. Come, learn, thrive!


Retrain Your Brain: Using Brain Plasticity to Become an Agile Leader

Sarah Baca, Agile Coach, Topps Digital, originally presented 18 November 2015

Want to make changes in your company culture or team but not sure where to start? The best place to start is with yourself – and your brain. Join us to learn practices that will rewire your brain so you can create a culture of courage and innovation.


FREE STC Member-Only Webinar: An Enriched World of DITA via Adobe FrameMaker 2015

Dustin Vaughn, Solutions Consulting Manager, Adobe, originally presented 12 November 2015

This webinar is available only to STC members.

Have you considered moving to DITA or XML but hesitated because of complexity and hidden costs? Join this session and you will be ready to “take the plunge” into an XML authoring environment that is actually fun, besides productive! The next time flu season hits, if you are authoring DITA with FrameMaker 2015, you can literally teach temporary staff enough to keep them busy for the next three days of production in less than an hour.


TechComm and Search Engine Optimization: A Powerful and Cost-Reducing Combination

Chris Raulf, Search Engine Optimization & Digital Marketing Expert, Boulder SEO Marketing, originally presented 4 November 2015

Every day, companies around the globe invest massive amounts of money to develop customer-facing technical content... and they often fail in developing content that’s actually optimized for online search. Content that doesn’t get found on Google and other search engines increases costly calls to a company’s call centers and ultimately drags profitability down. Learn how to infuse search engine optimization (SEO) into your technical communication strategy and help boost your company’s bottom line.