STC's Recorded Web Seminars are recordings of popular live Web seminars. They are available for download for $39 for all STC members and $79 for non-members. Included below are description, presenter, and original presentation date.

Once your payment is processed, go to the Member Home page on STC.org. From there, click on My Account History, and you will be able to access the link to the recording under the My Downloadables header. You will be able to access that link later, but we recommend bookmarking it or saving it somewhere also.

The listing below is in reverse chronological order, by presentation date, so the newest recordings are at the top. 

For questions about webinar recordings, please contact Kimberly Kelly.

Note: All information provided in the course descriptions is accurate as of the date of the original webinar.

It’s Not a Shared Drive—It’s SharePoint

David Dick, originally presented 7 August 2013

Does your organization use SharePoint as a content management system, yet people work in silos with little collaboration happening? Do SharePoint sites resemble fancy shared drives? Would you like to drive user acceptance for using SharePoint, but don’t know where to begin? Join David Dick for answers to these questions and more.

buy-now_over

Scenario-Driven Information Architecture

Diedre Longo and Beth Hettich, originally presented 31 July 2013

Now more than ever, technical communicators must find ways to recession-proof their jobs and careers, use scarce resources strategically, and find new ways to demonstrate critical value-add. At the same time, you must maintain your role as end-user advocates by identifying innovative ways to improve the usability of your products and information. The good news is that the tried and true technique of using scenarios to define an information architecture can solve these problems! This practical session will teach you about scenarios—how to use scenarios to drive high-value content and eliminate low-value effort.

buy-now_over

Upside Down, Inside Out, and Other Acrobatics for Organizing Your Content

Judith Shenouda, originally presented 30 July 2013

Upside Down, Inside Out, and Other Acrobatics for Organizing Your Content builds on the earlier webinar, Patterns for Organizing Content—Many More than A to Z, which introduced more than 15 patterns for organizing content. We will examine some of these patterns in depth and uncover ways to use them when organizing technical and other publications. In addition, we’ll look at mind maps, card sorts, and others tools for organizing content into readable, usable shapes. Attendance at the earlier webinar is not a prerequisite.

buy-now_over

Does Your Audience Hate You?

Rhyne Armstrong, originally presented 25 July 2013

Speaking in front of a group of people is very hard to do. Don’t make it worse by making your audience feel like you are boring them, confusing them, or wasting their time. In this webinar, we will discuss presentation skills, software demonstrations, and tips to make sure the people you are talking to actually want to listen!

buy-now_over

Improving the User Experience through Progressive Information Disclosure

Andrea Ames, originally presented 24 July 2013

Do you often feel like there's more to developing technical product content than user guides, reference manuals, and contextual help? Do you sometimes find that your information deliverables are discontinuous or that the content is redundant between them? Would you like to have more impact on your business and the overall user experience of your product through your content? If so, join Andrea Ames as she presents the human factors concept of "progressive disclosure" and applies it to the architecture and design of information.

buy-now_over

Defining and Evaluating Success: Metrics for Information Architects

Alyson Riley and Andrea Ames, originally presented 27 June 2013

You write, you edit, you design, you architect ... how do you know whether what you're doing is useful, impactful, and meeting client and business needs? In this webinar, Andrea and Alyson will describe how to define and evaluate success for your initiatives, first with an overview of metrics and how technical communicators can approach measurement to ensure your impact is understood by those who pay you, and then by focusing on how you can build your own evaluation framework to manage your metrics and bring more meaning to results and reporting.

buy-now_over

Doc Sprints: The Ultimate in Collaborative Doc Development

Sarah Maddox, originally presented 20 June 2013

Many technical writers find themselves in agile environments, where time is at a premium and it can be difficult to pry the developers and other subject matter experts away from their day-to-day deadlines. This session shows how you can walk the agile walk, talk the agile talk, and at the same time have fun developing the tutorials and documents your customers need.

buy-now_over

Social Documentation and the Future of Technical Publications

Michael Lykhinin, originally presented 6 June 2013

Technical communication may be on the brink of a cultural shift from one-sided, didactic, expert-driven user documentation to utilizing user-generated content, collaborative communication, and the power of communities. Documentation teams can now utilize Web 2.0 approaches to capture user-generated content using user communities, wikis, blogs, forums, and other social media and to capture user information using social platforms APIs. To execute a successful social documentation strategy, documentation teams need to learn to architect and foster user communities and then to incorporate user-generated content into their workflows.

buy-now_over

Developing a Freelancer's Portfolio

Ruth E. Thaler-Carter, originally presented 4 June 2013

Today’s electronic age means that we aren't limited to freelancing only for local clients, so today’s portfolio has to be more flexible and go beyond faxing or mailing a couple of published projects to being visible online. This session will look at ways to develop your portfolio to create opportunities to present your work to prospective clients both local and far afield.

buy-now_over

Single-Source Publish to Paper, PDF, and HTML5

Maxwell Hoffmann, originally presented 30 May 2013

Many of us have had our deliverable increase dramatically. We must make versions of our tech doc that goes beyond paper and the Web to a multitude of mobile devices, including the "tablet du jour." This session will be mostly "live examples" of how a Word document can transit into FrameMaker, become marked up for multiple versions and deliverables, and after publishing to dynamic PDF (with intelligent graphics), be published via Tech Comm Suite and RoboHelp to multiscreen HTML5 for device aware display on a variety of tablets. Best practices will be discussed, as well as team member roles. The main takeaway is that you can publish to HTML5 without knowing anything about HTML5 via Tech Comm Suite.

buy-now_over

Once Upon a Statistic: How to Tell a Compelling Story When All You Have are Facts

Joe Staples, originally presented 29 May 2013

Storytelling is the buzzword du jour in marketing communications (marcomm). It’s one thing to tell a great story if you have a huge budget, a creative team, and many media in which to work. But what does it mean to tell a story when you’re just writing a marketing slick or a data sheet and all you have are facts, such as “speeds and feeds”? This webinar will examine the tell-a-story directive and explore ways to apply elements of story to our work as marcomm writers.

buy-now_over

Think More, Write Less

Andrea Ames, originally presented 16 May 2013

Are you plodding along, doing the “same old thing” in your documentation? When was the last time you thought about your customers and how effective your current documentation solution is for them? We all—even the veterans—get stuck in the rut of doing what we’ve always done, having no time to think. Get unstuck: Think more, write less!

buy-now_over