STC's Recorded Web Seminars are recordings of popular live Web seminars. They are available for download for $39 for all STC members and $79 for non-members. Included below are description, presenter, and original presentation date.

Once your payment is processed, go to the Member Home page on STC.org. From there, click on My Account History, and you will be able to access the link to the recording under the My Downloadables header. You will be able to access that link later, but we recommend bookmarking it or saving it somewhere also.

The listing below is in reverse chronological order, by presentation date, so the newest recordings are at the top. 

For questions about webinar recordings, please contact Kimberly Kelly.

Note: All information provided in the course descriptions is accurate as of the date of the original webinar.

Indexing for Multiple Outputs

Cheryl Landes, originally presented 15 August 2013

This presentation will focus on how to index content that will be published in more than one type of format from the same source, such as to print, online help, mobile, and eBooks. Although you're applying the same indexing concepts, you must adjust your entries to work in every type of output. How do you do this? Cheryl Landes will guide you through the process with best practices she has developed during more than two decades of indexing technical documentation in a variety of formats.

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Baby Steps: Automated Publishing with Arbortext and SharePoint

Brett McCorkle and Rita Briody, originally presented 14 August 2013

The introduction of DITA and XML-based documentation has changed the way we can deliver content to end-users. XML makes possible the integration of a multitude of applications to improve the delivery of content to users. Erie Insurance’s goal was to provide users with full-text search of multiple document types, presented as Web search results. An automated publishing solution that included our authoring tool, content management system, and SharePoint 2010 would act as the infrastructure to meet this goal. This would allow the company to move away from document-centric publishing to deliver content in discrete topics that provide targeted results for users, thereby saving them time and improving overall efficiency.

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Easy to Use, Difficult to Master: Social Media in 2013

Rhyne Armstrong, originally presented 8 August 2013

With most everyone using some sort of "social site" these days, it's easy to overlook the power that these sites have on our professional lives. That power can be good or bad depending on how you use the sites, your reasons for using the sites, and what type of information you share. In this presentation, we'll go over some ways to use sites like Facebook, LinkedIn, and Twitter to advance your career (or get it kick-started) and things to avoid to keep from going completely off the rails.

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It’s Not a Shared Drive—It’s SharePoint

David Dick, originally presented 7 August 2013

Does your organization use SharePoint as a content management system, yet people work in silos with little collaboration happening? Do SharePoint sites resemble fancy shared drives? Would you like to drive user acceptance for using SharePoint, but don’t know where to begin? Join David Dick for answers to these questions and more.

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Scenario-Driven Information Architecture

Diedre Longo and Beth Hettich, originally presented 31 July 2013

Now more than ever, technical communicators must find ways to recession-proof their jobs and careers, use scarce resources strategically, and find new ways to demonstrate critical value-add. At the same time, you must maintain your role as end-user advocates by identifying innovative ways to improve the usability of your products and information. The good news is that the tried and true technique of using scenarios to define an information architecture can solve these problems! This practical session will teach you about scenarios—how to use scenarios to drive high-value content and eliminate low-value effort.

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Upside Down, Inside Out, and Other Acrobatics for Organizing Your Content

Judith Shenouda, originally presented 30 July 2013

Upside Down, Inside Out, and Other Acrobatics for Organizing Your Content builds on the earlier webinar, Patterns for Organizing Content—Many More than A to Z, which introduced more than 15 patterns for organizing content. We will examine some of these patterns in depth and uncover ways to use them when organizing technical and other publications. In addition, we’ll look at mind maps, card sorts, and others tools for organizing content into readable, usable shapes. Attendance at the earlier webinar is not a prerequisite.

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Does Your Audience Hate You?

Rhyne Armstrong, originally presented 25 July 2013

Speaking in front of a group of people is very hard to do. Don’t make it worse by making your audience feel like you are boring them, confusing them, or wasting their time. In this webinar, we will discuss presentation skills, software demonstrations, and tips to make sure the people you are talking to actually want to listen!

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Improving the User Experience through Progressive Information Disclosure

Andrea Ames, originally presented 24 July 2013

Do you often feel like there's more to developing technical product content than user guides, reference manuals, and contextual help? Do you sometimes find that your information deliverables are discontinuous or that the content is redundant between them? Would you like to have more impact on your business and the overall user experience of your product through your content? If so, join Andrea Ames as she presents the human factors concept of "progressive disclosure" and applies it to the architecture and design of information.

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Defining and Evaluating Success: Metrics for Information Architects

Alyson Riley and Andrea Ames, originally presented 27 June 2013

You write, you edit, you design, you architect ... how do you know whether what you're doing is useful, impactful, and meeting client and business needs? In this webinar, Andrea and Alyson will describe how to define and evaluate success for your initiatives, first with an overview of metrics and how technical communicators can approach measurement to ensure your impact is understood by those who pay you, and then by focusing on how you can build your own evaluation framework to manage your metrics and bring more meaning to results and reporting.

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Doc Sprints: The Ultimate in Collaborative Doc Development

Sarah Maddox, originally presented 20 June 2013

Many technical writers find themselves in agile environments, where time is at a premium and it can be difficult to pry the developers and other subject matter experts away from their day-to-day deadlines. This session shows how you can walk the agile walk, talk the agile talk, and at the same time have fun developing the tutorials and documents your customers need.

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Social Documentation and the Future of Technical Publications

Michael Lykhinin, originally presented 6 June 2013

Technical communication may be on the brink of a cultural shift from one-sided, didactic, expert-driven user documentation to utilizing user-generated content, collaborative communication, and the power of communities. Documentation teams can now utilize Web 2.0 approaches to capture user-generated content using user communities, wikis, blogs, forums, and other social media and to capture user information using social platforms APIs. To execute a successful social documentation strategy, documentation teams need to learn to architect and foster user communities and then to incorporate user-generated content into their workflows.

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Developing a Freelancer's Portfolio

Ruth E. Thaler-Carter, originally presented 4 June 2013

Today’s electronic age means that we aren't limited to freelancing only for local clients, so today’s portfolio has to be more flexible and go beyond faxing or mailing a couple of published projects to being visible online. This session will look at ways to develop your portfolio to create opportunities to present your work to prospective clients both local and far afield.

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