Moving the Organization to Collaborative or Structured Authoring

Larry Kunz

Overview

Many companies are adopting new processes that emphasize collaborative writing and structured authoring. While there’s a strong business case for adopting these processes, the changeover must be planned and executed carefully. Larry Kunz describes best practices based on his own experience. They reflect the results of several client engagements, presented from the viewpoints of both the consultant driving the change and the writer expected to carry out the change.

A successful changeover is tailored to current staff, processes, and objectives. Writers must be trained in new processes and tools; they also need to be persuaded of the business case. Other stakeholders must be trained in the processes for reviewing, testing, translating, and publishing.

While some tools fit well into the new environment, there’s no “one size fits all” approach. The right tools mix depends on the client's current investments in software and infrastructure, and on the staff’s experience.

Attendees will be able to:

  1. Understand the factors in planning a successful conversion to structured authoring
  2. Organize training as part of the conversion process
  3. Set up a structured authoring workflow
  4. Evaluate tools to use in the structured authoring workflow
  5. Make a business case for moving to structured authoring

This webinar is intended for experienced writers and team leads in organizations that are planning, or considering, the adoption of new workflows and tools.

Presenter Biography

Larry Kunz is a project manager and information architect with Systems Documentation, Inc. (SDI) Global Solutions in Durham, NC. Having more than 30 years’ experience as a writer, manager, and planner, he has experienced the transition from book-based documentation to today's integrated delivery of information both as a writer and as the person managing the transition.

Larry has managed and provided content for both technical writing projects and marketing projects. He holds a Masters certificate in project management from the George Washington University and teaches a course, Managing the Information Development Process, in the technical communication certificate program at Duke University. He is an STC Fellow and in 2010 received the STC President’s Award for leading the Society's strategic planning effort.