The Usability of Hazards

Leah Guren

Overview

Technical communicators are responsible for making sure that people can use the product safely and effectively. Unfortunately, a lot of technical communicators follow outdated guidelines for writing hazards and warnings, causing low user compliance.

You know that you need to alert users to potential risks so that they can use the product safely. But do users pay attention to warnings in your documentation? How can you make sure that users notice and comply with these warnings? Learn the best practices for writing hazards. This session shows the usability data, focusing on how people respond to hazards.

In this webinar, you will learn:

  • How to identify what requires a hazard.
  • The best practices for writing effective hazards.
  • How to tweak to improve usability.