Tips for How Writers Can Benefit from Enterprise Social Networks

Gavin Austin

Overview

Many companies are transitioning from email to social networks, such as Chatter or Yammer. Why is this transition taking place and how can technical writers benefit from this shift in corporate collaboration? Learn tips and best practices to help you, or your documentation team, excel in the new world of enterprise social networks.

In 2010, salesforce.com created the Chatter social network, and our documentation and user assistance team learned how to use it to work more effectively within our department and across the organization. From our experience, you’ll learn:

  • Problems we faced when switching to an enterprise social network
  • Implementation solutions
  • Best practices
  • Benefits

If you're trying to implement or work in an enterprise social network, this webinar will provide you with tips to help you work better.