Q: Describe your governance or leadership philosophy, skills, and experience. Provide an example of a situation where you applied your philosophy to address a challenge, as well as the result.
Leadership means you listen, identify issues, propose solutions, and implement the right ones.
The right solutions are not always the most popular. Having worked with hundreds of teams with varied needs, I have implemented solutions that may not have been popular, but ended up successful, or ideally I found a solid compromise that works for all. I accept blame when ideas don’t work, and share credit when they do. I take reasonable risks, manage expectations, and deliver results.
In an STC context this is evident in work with the Toronto Community. Before zero-based budgeting I built a management team willing to revamp our community to keep it strong. Our goal: membership value. To get there we needed a vision. Reviewing detailed survey information, we built a model described as “look[ing] to a future where communities can be self reliant”. We provide value to our members, value to the STC, and value to our community. Our innovations as a team resulted in a Pacesetter Award from the STC. This community is still one of the largest in the STC.
As I am currently on the BoD I very intentionally am NOT using an example from the current board to avoid any concerns about personalities on the BoD and to maintain BoD confidentiality.
My experience in building a strong team, collecting and sharing ideas, helping team members grow and develop, and leading a business-focused organization will help me serve STC and its communities.
As a Director at NetIQ, I identified dysfunctional areas in the Research and Development organization and helped to bring teams together to work more effectively. I also provided the vision and direction for the usability, information development, and graphic design teams.
For STC to be successful, I believe we must bring industry and STC leaders together and share ideas to find ways to deliver more value to companies through STC membership. STC should be recognized as the resource center that technical communicators need and use to design and deliver high-quality technical content. My STC experience will help me understand the way we have done things in the past as we identify ways to support our members for the future.