Intercom Awards

A new award in 2014, the editor of Intercom appointed a judging committee to select the outstanding magazine article and an outstanding guest-edited issue from the previous year.

2014 Honoree for Outstanding Magazine Article


Alyson Riley, Andrea L. Ames, and Eileen Jones for their article, “Telling the Right Story: Proving the Business Value of Content” in the May 2013 issue of Intercom.

Citation: For highlighting the need to prove the business value of content; for connecting data and storytelling with business goals like revenue streams, ROI, and successful conversions; for providing a direct tie between the content that technical communicators produce and the key performance indicators (KPIs) and metrics that drive broader business. The article inspires and resonates with technical communication practitioners, their colleagues, and managers alike.


2014 Honoree for Outstanding Guest-Edited Issue

Porter-AlanAlan Porter for the May 2013 issue, with a theme of “Content Strategy.”

Citation: For guest-editing an issue of Intercom that provides readers with an essential primer to the growing field and discipline of content strategy; for compiling articles that showcase job growth, technologies and methodologies, vision, and alignment with other disciplines. The issue is an outstanding example of content curation around a single theme, providing new insights and ongoing conversation.



Nomination process

Please consult the guidelines for the complete nomination process.

Who is eligible: Intercom authors and guest editors

Who may nominate: Intercom Award committee

Due date for nominations: February 2015

Honorees notified: After vote by STC Board of Directors, usually March

Award Presented: At the Honors Banquet at the STC Technical Communication Summit 

The Intercom Awards Guidelines (coming soon)

Previous winners of the Intercom Awards


Liz Pohland