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Single Sourcing
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Single Sourcing
Monday, 24 January 2011


The Single Sourcing SIG helps STC members develop knowledge and practical skills for researching, developing, and implementing single sourcing solutions.

Twitter: stc1ssig


Wednesday, 25 January 2012 by Mollye M. Barrett

Hi All,

The Member Profile PowerPoint compiled for Summit11 is now available as an attached file on the Single Sourcing SIG page of MySTC. Profile link is: 

The presentation will also be posted to our website shortly. 

Let's start building on this presentation for Summit12 and use it at the Community Reception in Chicago. I'll send out a call for profiles soon!




Thanks for the insider information, Belinda. It's always useful to hear from someone who is currently using a product. Fei Min
Last replied by Fei Min L. Lorente on Thursday, 21 November 2013
I currently use Flare 7.2 and installed 8. I'm having problems with Flare 7.2 not being able to copy and paste from within a topic or copying files between folders in the Content Manager I submitted a support request yesterday. I haven't really used Flare 8 yet. Other than that, Flare's been working very well. I even imported DITA XML files from FrameMaker 10 into Flare 7 and created Webhelp and PDFs. I also use the Adobe Technical Communication Suite 3.5 -- RoboHelp 9, Acrobat X and PhotoShop. I've been using RoboHelp for 11 years and I have no problems with it. I generate WebHelp and Word/PDFs with RH. I used to create screencasts (video tutorials) with Adobe Captivate. But I don't need the e-learning feature (with branching, quizzes, etc.), so I've been using Camtasia Studio with great results. Make sure to export to QuickTime so that people using iOS can view the videos (iPhones, iPads, etc.). I embedded .swf and .mov videos into Flare for our mobile WebHelp, and we won an award from the FTCC. It was easy to create mobile WebHelp with Flare. RoboHelp doesn't have that feature. We are also using the Confluence wiki for user docs, which is my preferred help authoring tool because of versioning, page history, collaboration, feedback, and many more benefits. Gina
Last replied by Gina Goodson Wadley on Tuesday, 20 March 2012
Mollye, I need to edit the information on the PDF. Should I email my new profile to you? Thanks. Gina
Last replied by Gina Goodson Wadley on Tuesday, 20 March 2012
Thanks, Tony! I had hoped to avoid requiring users to install a third-party app, but I guess it is unavoidable until the basic reader has full functionality. I wouldn't mind requiring the Adobe Reader app, but that doesn't work with the links either.
Last replied by John Sgammato on Friday, 02 March 2012
There was just an interesting thread on the Framers email list about this. Jeremy Griffith of Omni Systems posted a working general strategy for FrameMaker users, but the principle may work for Word users as well: 1. Generate HTML output as individual pages for each topic, 2. ZIP them, then 3. import the ZIP file into Calibre. 4. Convert to .mobi for Kindle and ePUB for others. I did it and it worked very well for me, good enough to ship to customers.
Last replied by John Sgammato on Tuesday, 28 February 2012
Hi Gina, Thanks for reaching out! The Single Sourcing SIG has several webinars planned and we would be happy to work with the ITC. Many CMS products handle translations and translations were not a part of the solution Paula needed to provide. Our webinars will be based on solutions to business challenges. For us, this means single sourcing-based content with a specific scenario. our webinars must be demos rooted in practice, not vendor demos that show product features. So, if this sounds good, let's put our heads together and write a clear translation scenario. From there, I'll find someone who can address the the scenario with real content and lessons learned. A typical scenario includes a comprehensive business challenge, the content inputs (file formats) and the content outputs. The solution would be how tools and processes are applied to meet the business challenges and deliver the required outputs. Please contact me and let's work together! Best, Mollye
Last replied by Mollye M. Barrett on Wednesday, 25 January 2012
John, Our customers are using our Track-It! Mobile application on iPhones and other smartphones as well. I created the online help using Madcap Flare 7's mobile WebHelp feature. I even entered it in the Florida Technical Communications Competition (hosted by our local STC chapter). and am awaiting the results later this month. We didn’t want to use traditional WebHelp, since it would be difficult to read and navigate. I researched best practices for mobile WebHelp usability, such as minimalist writing for the small screen, font size, and mobile terminology (touch gestures). I used resources including Joe Welinske's book and found some information on the Web. I customized Madcap Flare 7's WebHelp Mobile output feature with our corporate branding (colors, fonts, and logo), and improved it with customized buttons one of our developers created. I recorded a brief video tutorial included in the WebHelp using Camtasia Studio 7 and an iPhone emulator. I produced the video in two formats (Quicktime .mov for iPhones and iPads, and .swf for Android mobile phones). I used my own voice for the narrations with an ordinary Microsoft headset. The Mobile WebHelp is designed to be used on a mobile phone, but can be viewed in the various browsers, ideally in Chrome and Safari, but also in Internet Explorer, and Firefox. The Mobile WebHelp was also localized/translated into four languages: French, German, Latin American Spanish, and Brazilian Portuguese. Context-sensitive help will be implemented in the next release of our software. Joe is speaking at our STC Suncoast chapter in St. Petersburg, Florida on January 25. I'm looking forward to meeting him. Gina
Last replied by Gina Goodson Wadley on Wednesday, 11 January 2012
Bill's right. You can get individual messages. Unfortunately, there's no way to get a weekly "batched" notification. This was something we requested during the beta but was outside the scope of the selected software platform.
Last replied by Rick Sapir on Thursday, 20 October 2011

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Robin Davidson

I wasn't sure where to post this in MySTC, but thought this might be a good place to ask.

I'm currently using Flare 7.2 with my colleague on Flare 8. Our issues with Flare and source control (TFS) keep compounding by the day. I was wondering what products you use (Adobe TCS 3.5 or Doc To Help?) and if you do use Flare if you have issues as well. Our outputs are currently WebHelp and CHM though the CHM may go away and we are starting to create videos/tutorials as well. I'm also curious about other formats for users and those using our software on handhelds.


Monday, 19 March 2012 15:54
Dr. Gloria A. Reece
Check out my new album. Let me know if you can participate in the smart phone project.
Monday, 03 October 2011 03:53
Bill Swallow
Don't forget that you can create discussions!
Monday, 13 June 2011 10:32
Bill Swallow
Are you planning on changing your content authoring approach, either by adopting single-sourcing or by changing your current single-source workflow? Do you have new needs to address? Post your thoughts and questions and let our SIG help you with advice and tales from our own experience!
Friday, 10 June 2011 10:04